Shipping
1. When will my order be shipped?
We usually dispatch your products within 72 hours after your ‘Made to order’ product is manufactured. Pre-order shipments can take longer depending on the date specified.
2. What is the stipulated delivery time for an order?
You can expect your order to be delivered within 15-20 business days.
3. Why is the delivery time so long?
Each Bougie candle is hand-poured fresh to order. This is done to preserve the fragrance and ensure maximum fragrance strength.
4. Will I have to pay an additional fee for delivery?
We provide free shipping on all orders above INR 1499.
5. Can I get express shipping?
Due to the national lockdown, all our orders are currently being dispatched using express shipping, at no added cost.
6. How do I track my order?
Once your order is dispatched, a shipment email and a Whatsapp update is sent to you along with a tracking number. You will be able to track the status of your order on the website of our courier partner through the tracking code sent to you by email.